Are you wondering how you can make your customers feel good through simple words?
Positive customer service phrases can enhance customer engagement, drive up satisfaction, and reduce customer churn rate.
Luckily for you, finding and using the magic words is not hard; all you have to do is remember a few simple rules and commit to positive scripting.
Here are some statements shared by Renae Christine on one of her videos.
- I will deliver your order on time
- (Mention your customers name)
- For you
- I understand
- I appreciate your support
- Customers want their own words repeated back to them
- That’s a great choice!
These simple words should win medals, as adding any one of them into a conversation has the potential to transform average customer service into great customer service.
Check this video to learn more about these 10 statements and how it can help you build positive relationship with your customers:
I love these tips and words to make clients feel great …coming from a genuine spot. Make sure the compliment is real!
How about you? What words, phrases or statements you think worked wonders for your business? Hope you can share it with us in the comment box below.